How do I contact Botaverse Support?

You can contact our support team via WhatsApp Chat, Telegram, or by sending an email to our support address. We aim to respond within 24 hours.

Can I change my subscription plan?

Yes, you can upgrade your subscription plan at any time. Please contact our support team or log in to your account dashboard to manage your subscription.

Support & Help Center

Need help? We are using WhatsApp Chat to establish faster communication between users and our support team to minimize downtime.

WhatsApp Support

Join our WhatsApp channel for instant updates and direct chat support.

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Telegram Support

Follow our Telegram channel for announcements and community discussions.

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Email Support

Send us an email for technical issues, billing, or partnership inquiries.

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Frequently Asked Questions

# How do I start Copy Trading?

Open an account, select a Master trader from our verified list, and allocate funds. The system will automatically mirror trades in real-time. Read the guide.

# What is the minimum deposit required?

The minimum deposit depends on your chosen broker and the Master trader you wish to copy. We recommend contacting your broker for specific requirements.

# My EA/Bot is not executing trades. What should I do?

Please ensure your VPS is running, your MetaTrader terminal is connected to the internet, and "AutoTrading" is enabled. If the issue persists, contact support with your MT5 account number and a screenshot of the Journal/Experts tab.

# Can I use my own custom strategy?

Yes! We offer custom development services in MQL, Pine Script, AFL, and Python. Contact us for a consultation on developing your bespoke trading system.

# How do I upgrade or cancel my subscription?

You can manage your subscription from your account dashboard. For assistance, contact our support team via WhatsApp or Email.

Still Need Help?

If you couldn't find the answer to your question, our support team is ready to assist you.

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